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Packaging Guide, Tips & Must-Knows

How to pack your items for a secure and easy transaction

Our collection service offers great flexibility regarding packaging restrictions. We advise boxing your items, but even a sturdy bag or bin liner can work — as long as everything is packed securely and protected.

Packaging Tip 1

Top Tips for Packing

Stick to our maximum weight per parcel of 30kg. If you feel your parcel might be heavier, do not worry — we can easily arrange for two or more parcels to be collected.

Packaging Tip 2

The maximum parcel size is 24 x 18 x 18 inches, but most shipments will need much smaller boxes. Boxes are the best way to ensure strong protection and improve your parcel’s safety during transport.

Packaging Tip 3

Pack your parcels securely using anything available — bubble wrap, newspapers, or cardboard sheets — to create strong cushioning.

Cartridges without boxes or packaging need **extra protection** to prevent damage during delivery.

Packaging Tip 4

Do not pull tags or open any parts of your printer consumables. Once opened, the item will be classed as “used” and cannot be accepted.

Packaging Tip 5

Please do not open the box of the item you’re selling. We still accept opened boxes, but keeping them sealed ensures the best price.

Once your quote is confirmed, we’ll send you a label for your parcel. We appreciate you printing and attaching it, but simply writing our delivery address is also acceptable.